Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 562697522
Mobile:
+(966) 0544451878
Email:
info@mohatim.tech
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Yes, all our compliance work is based on updated (Aramco) controls, and we guarantee that the policies and procedures we prepare meet official audit requirements.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.
Certainly. We keep open source files for our clients and offer data or design update services at nominal rates for our loyal customers.
We commit to following up and modifying any technical or administrative notes until approval is obtained. If rejection is for an unresolvable reason, the agreed refund policy applies.
Yes, we provide a comprehensive training session (online or in-person) to explain the dashboard, product and order management, and email handling.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
We provide a one-year technical warranty against any programming bugs or implementation flaws, with immediate repairs at no extra cost.