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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 562697522
Mobile:
+(966) 0544451878
Email:
info@mohatim.tech
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
We commit to following up and modifying any technical or administrative notes until approval is obtained. If rejection is for an unresolvable reason, the agreed refund policy applies.
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
No , The vary is on services fees only such as Vendor Code registration, Cybersecurity Compliance,..etc ,to ensure fair and competitive pricing
Absolutely. Our relationship with clients doesn't end at delivery. We provide complimentary technical support periods for websites and apps, along with the ability to update official emails or corporate profiles as needed to ensure the continued excellence of your business
Yes, we offer annual maintenance contracts that include security updates, backups, and performance optimization to ensure your platform always operates at peak efficiency.
We guarantee that submissions to official entities (like Vendor Code) meet the required standards. For creative services like Profile Design or Motion Graphics, we commit to a specific number of revisions to ensure total client satisfaction before final delivery