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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 0563219253
Mobile:
+(966) 0544451878
Email:
info@mohatim.tech
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
Yes, we offer integrated "Entity Establishment" packages that provide significant discounts compared to ordering each service individually.
The process starts with a consultation to understand your entity's needs, followed by a detailed technical and financial proposal. Upon approval, a formal contract is signed to protect both parties' rights and outline the implementation timeline
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
We guarantee that submissions to official entities (like Vendor Code) meet the required standards. For creative services like Profile Design or Motion Graphics, we commit to a specific number of revisions to ensure total client satisfaction before final delivery
Absolutely. Our relationship with clients doesn't end at delivery. We provide complimentary technical support periods for websites and apps, along with the ability to update official emails or corporate profiles as needed to ensure the continued excellence of your business
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
Our fees cover consultation, file preparation, and follow-up. Any fees imposed by authorities or platforms are paid directly by the client.