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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 0563219253
Mobile:
+(966) 0544451878
Email:
info@mohatim.tech
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
Our fees cover consultation, file preparation, and follow-up. Any fees imposed by authorities or platforms are paid directly by the client.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Yes, we offer integrated "Entity Establishment" packages that provide significant discounts compared to ordering each service individually.
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
Yes, we provide a comprehensive training session (online or in-person) to explain the dashboard, product and order management, and email handling.
Certainly. We keep open source files for our clients and offer data or design update services at nominal rates for our loyal customers.
We provide a one-year technical warranty against any programming bugs or implementation flaws, with immediate repairs at no extra cost.
We commit to following up and modifying any technical or administrative notes until approval is obtained. If rejection is for an unresolvable reason, the agreed refund policy applies.